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CAN I GAIN INSURANCE ONCE I HAVE PASSED MY TRAINING?

Yes you can, our courses are all fully accredited, which means once you pass your training with us and gain your certificate you can obtain insurance. We recommend Westminster Insurance https://uk.westminster.global/?Introducer=8286 use our link for an exclusive discount.

DO YOU OFFER ONE TO ONE TRAINING?

We are able to offer one to one training for students, please contact us to discuss your needs. One to one training is subject to an additional charge.

WHAT IS THE DRESS POLICY AT STANWORTH BEAUTY TRAINING

We ask that if you have salon wear to please attend all courses wearing it, otherwise wear comfortable smart clothing. No jeans or open toed shoes are to be worn in the training salon, please get in contact in you have any concerns.

CAN I REQUEST A REPLACEMENT MANUAL OR CERTIFICATE?

If you need a replacement training manual or certificate, we can replace them for a small fee of £5.00 per manual and £10.00 per certificate, plus postage and packaging fees.

WILL I NEED TO BRING MY OWN EQUIPMENT ON THE DAY OF MY TRAINING?

No, we provide all the equipment for you to use on your training day. We do recommend the use of your own personal tweezers for our advanced volume eyelash extension course.

DO I RECEIVE MY CERTIFICATE ON THE DAY?

Please check the course details for each individual course for information on if a portfolio of evidence and/ or written work is required. Generally, if no evidence or written work is to be submitted, then the certificate can be issued on the day. In some circumstances certificates are posted out to students. Certificates will not be issued if the student has not demonstrated the necessary skills required.

I HAVEN'T RECEIVED MY COURSE CONFIRMATION OR DOCUMENTS

If you have not received your confirmation or course documents by email within 48 hours, please contact us by email at support@stanworthbeauty.co.uk Sometimes a quick check in the junk folder can find lost emails.

WHAT IF I AM UNSUCCESSFUL ON MY PRACTICAL TRAINING DAY?

If you are unsuccessful on completing your course first time with us, we invite you to attend the same course within 3 months at no extra charge.

OUR TERMS, CONDITIONS AND POLICIES

CANCELLATION POLICY

In the event of a cancellation, no refunds will be given, this is due to you having access to the training material before the course date, effectively starting your training prior to your course date.

LATE POLICY

We politely ask that you arrive 15 minutes before the start of your course to allow you ample time for enrolment, locating the facilities and to make yourself comfortable.
If you are unable to arrive for your course on time, please advise us as soon as possible preferably by telephone.
If you are more than 30 minutes late for your course, unfortunately you will not be accepted on to the training session. This is unfair to disrupt other students learning and we cannot guarantee that we are able to re-cover the missed theory/ practical information.
You will have the option to be re-booked onto another course date and will need to pay the £35.00 non-refundable re-booking fee. You have 7 days from the date of your original course to book onto another date, or any fees will be lost. Any transfers or re-bookings must be taken within 6 months of the original date of booking, course fees will be lost after this time.

NO SHOW POLICY

For any no-shows, where the student does not arrive on the day of their training and no communication has been made to inform us of any changes, the late policy will apply.

TRANSFER/ AMENDMENT POLICY

If you request to transfer to an alternative date, a non-refundable transfer re-booking fee will apply as follows:

  • 14 days or less prior to your training day, a £35.00 non-refundable transfer re-booking fee applies. You have 7 days from the date of the request to book onto another date, or any fees will be lost.

  • 15 days or more prior to your course, a £20.00 non-refundable transfer re-booking fee applies. You have 7 days from the date of the request to book onto another date, or any fees will be lost.

Any transfers or re-bookings must be taken within 6 months of the original date of booking, course fees will expire after this time.

COURSE FEES

To secure your course place, a minimum deposit of £35 is required upon booking. We cannot reserve a training place without a deposit. The remainder of your course fees can be paid either before your course date, or on the day of your course, students are required to pay in full before the course commences. No refunds will be given, this is due to you having access to the training material before the course date, effectively starting your training prior to your course date. We reserve the right to alter training fees and dates without liability. All course fees are in Great British Pounds GBP.

PRIVACY POLICY

We may collect personal information such as your name, contact number, address and email. We agree to use and store this data in accordance with The General Data Protection Regulation (GDPR) and The Data Protection Act 2018, and will not share your information with a third party without your consent. Students and models must agree to disclose any medical or health problems during their consultation before any treatments.

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WEBSITE AND EMAIL PRIVACY POLICY

Last updated July 2020

INTRODUCTION

 Stanworth Beauty Training (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stanworthbeauty.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us [when you register with the Site or] when you choose to participate in various activities related to the Site, such as online chat and message boards and subscription to newsletters and promotional emails. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Paypal,]  [wix], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.]

Facebook Permissions

The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data From Social Networks

User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Administer sweepstakes, promotions, and contests.

  • Assist law enforcement and respond to subpoena.

  • Compile anonymous statistical data and analysis for use internally or with third parties.

  • Create and manage your account.

  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

  • Email you regarding your account or order.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Generate a personal profile about you to make future visits to the Site more personalized.

  • Increase the efficiency and operation of the Site.

  • Monitor and analyze usage and trends to improve your experience with the Site.

  • Notify you of updates to the Site.

  • Offer new products, services, and/or recommendations to you.

  • Perform other business activities as needed.

  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

  • Process payments and refunds.

  • Request feedback and contact you about your use of the Site.

  • Resolve disputes and troubleshoot problems.

  • Respond to product and customer service requests.

  • Send you a newsletter.

  • Solicit support for the Site.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Interactions with Other Users

If you interact with other users of the Site those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

[We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site [or our mobile application]. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.]

[We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site [and our mobile application] to help customize the Site [and our mobile application] and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.]

Website and Email Analytics

We may also partner with selected third-party vendors[, such as [Google Analytics,] and others], to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

OPTIONS REGARDING YOUR INFORMATION

[Account Information]

You may at any time review or change the information in your account or terminate your account by:

  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.]

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site

  • Logging into your account settings and updating your preferences.

  • Contacting us using the contact information provided below

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Stanworth Beauty Training, Unit 4 Row 75, Howard Street South, Great Yarmouth, Norfolk, NR30 4PU or at support@stanworthbeauty.co.uk

 

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Complaints procedure

If on any occasion we do not meet your expectations, then please contact us in writing at,
Stanworth Beauty Training
Unit 4, Row 75,
Howard Street South,
Great Yarmouth,
Norfolk
NR30 2PU
Or by email at support@stanworthbeauty.co.uk

Patch testing

To allow students to be able to work on each other to complete the practical training, we require a patch test to be carried out 48 hours prior to training in the following courses

  • Henna Brow

  • Brow Lamination

  • Brow Definition

  • Individual Eyelash Extensions

  • Volume Eyelash Extensions

  • Eyelash Lifting/ Perming

  • Eyelash and Eyebrow Tinting/ Shaping

  • Eyelash Tinting and Lifting/ Perming

This allows students to be able to work on a person rather than a training dummy, helping to build confidence and gain their qualification. Upon booking you will need to need to confirm how you are going to carry out your patch test

1) Visiting our training centre to have a free patch test

2)Purchasing your own products and patch testing yourself

3)Purchasing our patch testing home kit, which is sent out to you for £3.00 (includes postage and packaging)

Accreditation

Our courses are fully accredited with either Associated Beauty Therapists (ABT) or Beauty Industry Approval (BIA). It is the students responsibility to check that their current or potential insurer will accept our certificate. We cannot be held responsible in the event that your insurer does not accept our certificate.

Submitting coursework/ homework

Students must ensure that all coursework is their own. All coursework must be submitted within 6 months of your course date. Coursework cannot be accepted after this date and students will need to re-take the training course, subject to fees.
Any coursework or case studies that do not meet industry standards will need to be carried out again and re-submitted. We will provide you with constructive feedback and pointers to help you improve any areas that need attention.

Practical sessions/ models

Students must be prepared to give and receive a treatment as part of their practical training. Students will be working on each other during the training day. Please contact us in advance if you are unable to receive a treatment, this is so we can make arrangements for models if need be. Please note, unfortunately we unable to accommodate for friends or family that are not modelling, we need to focus on your training and find that friends or family waiting can be disruptive to the training session. Please be aware that nail enhancements, gel polish and nail polish must be removed from the nails prior to nail courses. We also ask that any eyelash extensions are removed before training in eyelash tinting, eyelash lifting and eyelash extensions.
If you need further training or are unsuccessful on your training day we invite you back free of charge to another training date to help improve your skills to meet the industry standards.

Equality/ Inclusion

We promote a diverse training environment and do NOT tolerate any types of discrimination. Students may be asked to leave for displaying unacceptable behaviour. No refunds will be given in these circumstances, students will not be given the option to re-book onto any courses.
For students with any learning difficulties, disabilities or students who require extra support during training, we welcome you to contact us prior to your course date to discuss any needs. This gives us an opportunity to make any amendments to ensure our training is inclusive and tailored to your individual needs.

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We (Stanworth Beauty Training) reserve the right to amend any parts of our policies, course dates or fees without liability.

Your statutory rights are not affected

All rights reserved, Stanworth Beauty Training © 2021

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